FAQ
Where is Allen located?
Allen is located at 247 North Ave, New Rochelle, NY 10801.
What is the telephone number I can call to contact the leasing team?
You can call 914-867-3242 to contact our onsite team.
What types of apartment homes does Allen offer?
We offer Studio, 1, and 2 bedroom apartment homes.
What kind of apartment amenities does Allen offer?
Our residence furnishes feature floor-to-ceiling windows, keyless apartment entry systems, custom window treatments, custom closet systems, individual digital climate control systems, in-home washer/dryer, Caesarstone countertops, maple cabinets, satin nickel fixture finishes, white glossy porcelain kitchen backsplash, GE Stove and microwave, Midea refrigerator, Bosch dishwasher, Floating bathroom vanity with maple millwork, oversized rain shower fixtures, calacatta oro porcelain tile shower walls, natural recco sand porcelain tile floor in bathrooms, and deep soaking bathtubs in select residences.
What kind of community amenities does Allen offer?
Our ground floor amenities include a 24/7 attended lobby, pet spa, bike room, and onsite self-parking. Our 4th floor amenities include the city lounge, coworking lounge, work pods, fitness center, outdoor terrace, outdoor pool and sun deck, mezzanine lounge, gaming lounge, and poker & card lounge. Our penthouse amenities include the 18th-floor penthouse mezzanine and the 27th-floor penthouse lounge and terrace.
Can I schedule a tour?
Yes, our on-site team is currently available to assist you with scheduling a tour.
What are your hours of operation?
Monday: 9am-6pm
Tuesday: 10am – 7pm
Wednesday: 10am-6pm
Thursday: 10am – 7pm
Friday: 9am – 6pm
Saturday: 10am-5pm
Sunday: 10pm-5pm
How do I contact Allen?
By calling 914-867-3242 or emailing leasing@liveAllen.com.
Is Allen handicap accessible?
Yes, Allen is handicap accessible.
Does each unit in Allen offer individual climate control?
Yes, Allen offers individual climate control in every home.
Are there washer + dryers in every unit?
Yes, Allen has washers and dryers in every unit.
Is there on-site maintenance at Allen?
Yes, we have on-site maintenance at Allen.
Is emergency maintenance available at Allen?
Yes, we have emergency maintenance at Allen.
Is there an on-site management team?
Yes, we have an on-site management team at Allen.
Does Allen offer any current special or leasing incentives?
Please contact the leasing office for the most up-to-date information on specials.
Is there an application fee at Allen?
Yes, there is an application fee of $20 per applicant.
Does Allen charge an amenity fee?
Yes, there is an amenity fee of $75 a month per apartment.
Is there a security deposit required?
There is a security deposit of $1,000.
Is Allen pet-friendly?
Yes, but we do have breed restrictions for dogs. There is a limit of 2 pets per apartment and a weight limit of 50lbs.
Is there a deposit for pets?
There is a one-time pet fee of $500 and a monthly fee of $50 per pet.